Get in Touch

We're here to answer your questions and provide information about our services.

Whether you need a quote, have technical questions, or want to learn more about how we can help with your mineral analysis needs, our team is ready to assist you.

Contact Information

Address

Head Office: Jumeirah Emirates Towers, Dubai
Durban Office: 28C Old Main Road, Hillcrest

Phone

Head Office:+971 58 929 2713
Durban Office: +2763 945 7874

Email

Head Office:dubai@mayoraindahlab.org
Durban Office:durban@mayoraindahlab.org

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

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Frequently Asked Questions

Find answers to common questions about our services

We analyze a wide range of mineral and metal samples, including ores, concentrates, metals, alloys, and industrial minerals. Our laboratory is equipped to handle solid samples, powders, liquids, and solutions for various types of analysis.

Standard testing turnaround times range from 3-5 business days, depending on the type of analysis required. Rush services are available for an additional fee, with results provided within 24-48 hours for most tests. For complex or extensive testing projects, a customized timeline will be provided.

Proper sample preparation is crucial for accurate analysis. We recommend contacting our laboratory before sending samples to receive specific instructions based on your testing needs. Generally, samples should be properly identified, sealed in appropriate containers, and accompanied by a completed Sample Submission Form. For sample collection assistance, our staff can provide guidance or on-site services.

Yes, our team of specialists is available to discuss test results and provide interpretations to help you understand their significance for your specific application. We can arrange consultations in person, by phone, or video conference to review findings and answer questions.

Yes, our laboratory is accredited to ISO 17025:2017 standards for testing and calibration laboratories. We follow internationally recognized test methods and participate in proficiency testing programs to ensure the accuracy and reliability of our results. Copies of our accreditation certificates are available upon request.

Have More Questions?

Our team is ready to assist you with any inquiries.